When you consult a Sethi Physician either at the OPD or the Emergency and your condition requires hospitalization whether for few hours called day care admission or for few days called Hospital Admission then you have to reach out to the Admission Desk at the IPD services Counter on the Zero Floor. If you are a self paying patient then the concerned person at the admission desk would make the admission and allot you a bed. You have to make an advance deposit at the time of the admission which is Rs. 20000 for emergency admissions and 90% of the estimated treatment expenses for planned admissions. The patient and the attendants have to sign the admission form and treatment consent forms at the time of the admission. For patients whose payment is to be done either through insurance or their organization there is a dedicated help desk which assists them in completing the formalities. For such cases the patient has to make a deposit of Rs. 10000 till the approval from the concerned agency is received. For planned admissions the approval can be taken prior to the admission while for emergency cases the approval request is sent to the insurance company after the admission is done. The insurance company normally takes 2-4 hours for granting the approval. The time taken can sometimes increase if the insurance company has some queries either from the hospital or at their end.
The discharge process commences when the admitting consultant announces the discharge at the completion of the treatment and marks it on the patient file. The nursing counter will initiate the discharge process by informing the billing and the pharmacy about the impending discharge. The pharmacy and the nursing department will bill all the pending services and consumables by checking the patient file at the time of the discharge. Any unused medications which will not be used post discharge would be returned to the pharmacy and the amount reduced from the patient bill. This process normally takes 1-2 hours in case of self paying patients and 4-12 hours in case of insurance patients depending on the approval received from the insurance company. For all insurance cases the approval received is not for the full amount as all the insurance companies have a list of non payable items. This amount is to be paid by the patient at the time of final billing in insurance or cashless cases. Once the final bill is prepared and any pending payment is done then clearance for discharge is given by the billing department. The nurse would then handover the discharge summary and explain the medications and any other post discharge instructions. All the reports would be handed over to the patient in self payment cases while no original reports would be given in insurance cases.
Sethi Hospital offers Special Packages for most of the Surgical treatments. The package for each surgery would be different for each category of bed. The packages are defined in terms of the doctor fee, anaesthetist fee, room rent, medicines and consumables, doctor visit and routine tests. The standard packages are not applicable if the patient has risk factors like diabetes, hypertension, heart disease, kidney disease or age related risks. The packages do not include ICU stay, special investigations, consultation visits of other specialists and stay beyond the prescribed package duration. If the stay is extended then all the charges incurred during the extended stay would be over and above the prescribed package. For non surgical treatments or emergency admissions no packages could be given. For such cases you must take an estimate from the billing counter and must check your running bill on a daily basis. For admission done under the package billing the entire amount of the package has to be deposited at the time of the admission while for non package cases you must make sure that your bill never exceeds the deposited amount.
Sethi Hospital was setup in the year 1996 by the doctor couple of Dr. Ashok Sethi and Dr Pushpa Sethi in the city of Gurgaon. Initially the hospital offered services in the fields of Orthopaedics and Gynaecology but soon developed into a multi-specialty hospital offering complete range of secondary and tertiary level treatments. In the last 24 years, the hospital has treated more than 12 lac patients throught outdoor and indoor facilities. Sethi Hospital has won the trust of the patients on the basis of ethical and cost effective treatment. Middle class patients who have to self finance their medical treatment, find our pricing quite affordable for the quality of treatment given.
The state of art cutting edge medical technology deployed at Sethi hospital makes us a complete hospital for your medical treatment. Most of the patients who come for any kind of treatment normally require the facilities of ultrasound, colour doppler, echocardiography and digital x-ray within the hospital. Sethi hospital has all these facilities inhouse which means that the patient does not have to run from one place to another for getting the complete treatment. Inhouse pharmacy and pathology lab ensures that the attendants of the patients getting admitted at the hospital can have the peace of mind and do not have to run helter skelter.
The team of doctors at Sethi hospital are some of the most experiencd medical professionals in the city of Gurgaon. Almost all our doctors have more than 15-20 years of experience in their respective fields. The doctors at Sethi Hospital are always trying to improve the medical and surgical outcomes and take active part in continous medical education programmes. Our team of doctors are assisted by highly trained paramedics in the diagnostic field. Our Nursing Team efficiently carries out the doctor's instructions and provide compassionate care which speeds up the healing process. The Physiotherapy Team makes sure that your recovery is quick and complete.
Dr A.K.Sethi, Orthopaedic Surgeon at Sethi Hospital is talking about the surgical procedure for replacement of Knee Joints which are worn due to Osteoarthritis. Watch the Video.
Dr Pushpa Sethi, Gynaecologist is talking about the various treatment options available for Polycystic Ovaries - Lifestyle modification, Diet, Medicines and Surgical.